Tuesday, January 13, 2009

Computer Repair Onsite

Onsite Computer Repair

Executive Summary By Thomas Morva

onsite-computer-repair Businesses both large and small live by the phrase "time is money" and cannot afford computer "downtime" due to software or hardware problems. In today's highly competitive and technical world, computers have become a vital part of a businesses’ success and a possible cause of its failure.

Help ensure your success by protecting your hardware investment with preventative and proactive maintenance with the help of numerous onsite computer repair companies. They are professional consultants and offer a complete line of hardware, software and overall computer support services. Onsite computer repair is one of the most times saving and one of the finest ways to get your computer in top performance, working condition.

Onsite computer repair covers all vital aspects of computer. This includes server hardware, printers, operating systems support, virus removal and prevention, spyware removal and prevention. They also cover RS232 communications, network troubleshooting and installations, data back-up and new installations and data migration from existing workstations.

Individuals can also take advantage of onsite computer repair. If your computer breaks down, aquires a glitch, or otherwise fails to perform properly for your express needs, you can contact a home onsite computer repair company. It is best to get the same repair person for every problem.

Computer Repair Preparation - Critical Tips to Follow Before You Call a Computer Tech Professional
Executive Summary By Christopher Kingsley

Your computer has crashed, and you suspect you may have a major computer virus. Most people immediately call the computer repair tech, and provide very little information except, "Let me know when it's ready, and I need it working as soon as possible!" Before you call for help, here's some critical information you should compile for the computer technician repairing your computer. First, think about and write down all your computer needs:

If you think you have a virus, let the tech know which virus protection program you are using. Virus protection should be set up to automatically download updates to keep your virus program current, if it is not, say so. If you develop sudden computer problems, try to write down what you were using the computer for, just before the problem occurred. If you get an error message or a blue screen, write down the information. The internet has a wealth of knowledge about computer problems. Any information you can give the technician will expedite the repair, and therefore ultimately cost you less money for the repairs.

If you are having other computer problems, let the tech know any recent changes to your computer, including any applications you may have installed and any updates to the operating system. Whenever possible, keep track of updates to applications already installed on your computer, such as office programs, internet browsers, CD or DVD writing programs, photo editing programs, etc. If you are having problems with the internet, be prepared to tell the tech the name of your internet provider. You also need to be prepared to type in the security codes for the technician for your router if you have one on your home network.

Second, always keep passwords and security codes in a safe place. Do not leave the document on your computer, where hackers can find it or where it will get lost if your computer crashes.

The technician might need them to uninstall and reinstall drivers or applications that may or may not be the cause of your problems. The technician may suggest upgrades, and will need to know what type of hardware you have, so they can make the correct suggestions or purchases for upgrades.

Let the tech know whether it is operating system problems, application problems, or hardware problems, either inside or outside the computer.

If the the technician is repairing your computer on site, you should not hesitate to ask questions about what he or she is doing to complete repair.

Finally, before the technician leaves, they should ask you if you have any other needs or questions. I like to follow up with my customers a couple of days later to see if any other needs arise since the original problems were repaired, and if they are happy with the service they received.

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